Loyalbase reads your orders, tells you who to message on WhatsApp each morning, and proves how much came back.
Customers don't cancel. They quietly stop. Loyalbase spots them the week they go quiet, not six months later.
Rough estimate, one extra order per person.
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Every channel feeds in. Loyalbase matches the same person across them and hands you back a short list, with proof.
POS connection is on the roadmap: a sales file per branch to start, direct sync for cloud POS systems after. Walk in customers join the same lists when the till records a phone number.
Up to three jobs a morning, with the money attached.
Moves worth making, from your own numbers.
Returning vs new, best sellers, bought together, discount codes that work.
Peak dates, ad deadlines, last year's numbers.
Meta ads, posts and website visits next to real sales.
1 in 10 held back. You see what your messages really added.
Any list as a WhatsApp campaign file, spreadsheet or Sendy email list. Consent only.
Two minutes to read. One page to print. Team logins included.
Loyalbase sees order facts and scrambled IDs. Names and numbers load straight from your store to your screen, and every lookup is logged.
| Feature | Loyalbase | Smile.io | LoyaltyLion | Yotpo Loyalty | Klaviyo |
|---|---|---|---|---|---|
| Built for | Bringing customers back | Points and rewards | Points and tiers | Points and referrals | Email and SMS |
| WooCommerce | ✓Yes | ✕No | ~Via connector | ✓Yes | ✓Yes |
| Shopify | ~Early access | ✓Yes | ✓Yes | ✓Yes | ✓Yes |
| Tells you who to message today | ✓Every morning, with reasons | ✕ | ✕ | ~Segments on Premium | ~You build the flows |
| ✓One tap, message written | ~Other apps | ~Other apps | ~Other apps | ✓Built in | |
| Proves what messages added | ✓Held back group | ✕ | ✕ | ✕ | ~A/B tests |
| Ads and posts next to real sales | ✓Meta and Google Analytics | ✕ | ✕ | ✕ | ~Own channels |
| No discounts to fund | ✓ | ✕ | ✕ | ✕ | ✓ |
| Customer data stays on your store | ✓ | ✕ | ✕ | ✕ | ✕ |
| Paid plans from | $50/mo, flat | $79/mo, rises with orders | $199/mo, rises with orders | $199/mo, rises with orders | $20/mo, rises with contacts |
Public pricing and help pages, checked October 2026. Loyalbase works alongside all of them.
A customer retention app for WooCommerce and Shopify stores. It reads your orders, tells you who to message on WhatsApp and why, and proves how much came back. It also shows what's selling, which dates to plan for, and whether your ads paid.
No. Nothing to design, no discounts to fund. If you have one, keep it. They work together.
It learns each customer's own rhythm. A three week buyer is flagged after about four. A twice a year buyer isn't. Yearly occasions are spotted from repeated dates.
Names, phones, emails and addresses never leave your store. Loyalbase holds order facts and scrambled IDs it can't reverse. Names load from your store to your screen, and every lookup is logged.
Every message is matched to paid orders within 60 days, counted once. And 1 in 10 people are held back and not messaged, so Results shows what your messages really added.
Not yet. It's on the roadmap, starting with a sales file per branch and then direct sync for cloud POS systems. Walk in customers join the same lists when the till records a phone number.
No. Keep them. Loyalbase finds the people who need a personal nudge and shows what it was worth.
Built by Digisavvy, a performance marketing team that's spent years turning ad spend into repeat buyers. Product live, first stores connecting, WhatsApp automation and Shopify next. Looking for partners who know ecommerce in South Asia and the Gulf.
20 minutes, a live demo on a real store, and the deck.
Email the founders Message on WhatsAppJoin early access. We'll connect your store with you over WhatsApp.